Shipping policy

Delivery costs

UPS US Ground: Free   
UPS 2nd Day Air: $20                
UPS Domestic Overnight: $30

Shipping to Alaska or Hawaii: Flat rate of $35 for UPS 2nd Day Air

Please allow two business days for us to ship your order. If anything you’d like is out of stock, we will contact you immediately and figure out how to get you what you need. If you need your order for a certain date, give us a call and we'll see if we can expedite the process.

Gift wrap is complimentary. If you choose to include a message, we’ll include a hand-written note.

The fine print:

-We cannot currently accept orders to be delivered overseas.

-Orders scheduled for Saturday delivery are subject to additional shipping charges — we can arrange them at your request.

-We do not ship to P.O. Boxes.

Keeping track of your package is easy:

If you have an account with Justice Jewelers, you can check on your online order status at any time by clicking the “Orders” button on the My Account page. For customers placing orders as guests, call or text us at 417-881-0551 and we’ll be happy to give you an update.

Return Policy

If the order you receive is not perfect for any reason, please feel free to bring it back into the store or send it back to us within 30 days of your package's arrival. (Unless your purchase has been identified as final sale.) If you’re mailing a return, please follow the steps below:

1. Please note that the jewelry must arrive in pristine condition, with original packaging and the receipt — within 30 days of your purchase’s arrival.

1. Request a Return Authorization Form, either by calling 417-881-0551 during business hours or by emailing sales@justicejewelers.com. Fill in the blanks.

1. Postage is paid by the customer, and you must insure your package for the original purchase amount. Sorry, we cannot assume responsibility if a returned package is lost, stolen or mishandled.

Send your return to us at:

Justice, Inc.

3520 E. Battlefield

Springfield, MO 65809

Attn: Online Returns

When your return or exchange is received, our Master Jeweler will review the item(s). As long as you’ve followed the instructions above and the product does not show signs of wear, or having been altered, resized or damaged, we will accept it. We’ll then process your refund or adjusted order as quickly as possible, typically within a few business days.

The fine print:

*Custom order engagement rings and other special orders are accepted at the discretion of Justice Jewelers. See the “Special Orders” section below for more details.

*We cannot accept sized or engraved merchandise for return.

*If you have any questions, call us at 417-881-0551.